CONTACT/INFO

Artwork Info & Care

All artworks are named and signed on the back of the canvas.

All paintings are varnished to protect the artwork.

Artwork may vary slightly due to lighting and monitor settings.

Avoid direct sunlight, heat, and humidity.

To Clean, wipe gently with soft brush or soft cloth.

Shipping

When you buy an artwork from me, it will be packaged and shipped by myself.

Artworks are packaged in sturdy boxes and packed with bubble wrap to ensure safe arrival of your painting.

Orders will be fulfilled and shipped out within 3 days of your order.

Artworks will be shipped via USPS, you will receive an email from orders@kaylaroseart.com when your order has shipped, which will contain tracking info.

The customer is responsible for any import fees incurred during shipping, some countries do not charge import fees for canvas paintings but please be aware of this and check your countries import terms before purchase.

If the postal service is unable to deliver your order for any reason, and therefore returned to sender, you can request a refund (minus the original shipping fees) once the painting arrives back with me, or I can re-ship your painting (you are responsible for additional shipping charges). I am not responsible for any damage that may happen during transit. I currently ship paintings worldwide.

Please be aware that once an order is placed, it is not possible to amend shipping details or order details. Please confirm you have entered the correct shipping address before confirming your order.

When paying with Apple Pay or PayPal, the shipping address field may automatically be filled in according to your saved shipping details with your payment provider, so please check this is correct too. No refunds will be issued to customers who do not receive their order due to inputting the incorrect address.

Estimated Shipping Times

Please note these are estimates and can vary depending on your location. Please only get in touch if the shipping time exceeds the estimated delivery time.

United States:

• Prints: 2-5 business days after dispatch.

• Original paintings: 1-3 business days after dispatch.

International:

• Prints: 5-15 business days after dispatch

• Original paintings: 7-21 business days after dispatch

Shipping times do not include any delays caused by customs or postal service disruptions.